Kimberly Reuter
The Invisible Power of Logistics
“Wow! You guys have it together for your first show.” That was the feedback from our fellow vendors at Baltimore ComicCon. And indeed, we...
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Kimberly Reuter
The Post-Pandemic Supply Chain
Over the last three years, I have worked hundreds of hours rescuing, correcting, and launching supply chain operations. The problems are...
Kimberly Reuter
Leading with Data
Leading with Data I recently published a blog, Managing with Data. While encouraging teams to use data and establishing protocols for...
Kimberly Reuter
Biking with Michael
Little known fact – I’m an avid mountain biker. I started back in the late 1990s in the Appalachian Mountains on a GT Panterra hard...
Kimberly Reuter
Managing with Data
“We are data driven!” If I had a nickel for every time I've heard that statement, I'd be a billionaire…and likely not writing this blog!...
Kimberly Reuter
No Free Shipping
There is a myth that all ecommerce must offer free shipping to be competitive. Almost daily someone says to me, “But Kim, we must offer...
Kimberly Reuter
Working for Oysters
When the COVID-19 shutdowns hit, like many small businesses, I directly felt the impact. My sales pipeline dried up, clients were...
Kimberly Reuter
Returns and the Virus
Retail operations all over the US are starting to peek out from behind the COVID19 restrictions. A sigh of relief for many...
Kimberly Reuter
Chilling with Dry Ice
In today's lock-down environment, many food producers and brands are moving to a direct to consumer business model. For small specialty...
Kimberly Reuter
Importing from China during COVID19
As many importers are aware, China is getting up to full production speed, and goods are starting to flow. This is excellent news! Unless...
Kimberly Reuter
Promise Date
This week we continue our fulfillment conversation with Cliff, focusing on Amazon's infamous "Promise Date". Transcript from Video...
Kimberly Reuter
How to Import Like a Pro - Episode 1
Welcome to the first episode in this new series where I'll talk be sharing with you all the nuances and ins and outs of how to run a...
Kimberly Reuter
Fulfillment and Ecommerce
This week I interview Cliff Cancelosi, ex-Amazonian and fulfillment expert, about the importance of fulfillment and customer acquisition....
Kimberly Reuter
DTC Why and When
Is your company ready to own the customer experience? Tired of 'big tech' owning your shipping, product description and your customer?
Kimberly Reuter
2019 In Review
2019 was a big year at CSG. This past year marked the third year of CSG operations.
Kimberly Reuter
Touching the Customer
In today’s ecommerce environment, it is not enough to have a website and product. You have to have an “experience."
Kimberly Reuter
Managing Aggressive Growth
When ecommerce companies speak about aggressive growth, they talk in terms of acquisitio and funnels...Rarely do they speak about operations
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